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Delivery

FREE Next Day Delivery on all orders over £50 (order by 2pm)

£5.99 for orders under £50 (no minimum order).

Free delivery is activated on orders over £50 excluding the use of any discount codes. Deliveries are made using Parcel Force, using our own high-quality packaging to prevent breakages. Delivery prices are valid regardless of size of order. Standard deliveries are made Next Working Day (stock permitting as indicated on the website) or within 2-5 working days after receipt of payment, but we always strive to deliver as quickly as possible. If you select the 2-5 delivery option, we will attempt to contact you to organise a convenient date but we will always dispatch the order to arrive within the 2-5 working day period regardless of whether we have successfully been able to make contact. All our Next Day or Standard deliveries are made during working hours on weekdays only, but we can provide quotes for deliveries outside of this time-frame.

In some instances you will receive email and SMS confirmation of your order including the ability to cancel, rearrange or leave your order with a neighbour or post office. We therefore ask that you always provide us with a mobile number so that our courier can notify you on the day of delivery of the expected time for delivery and provide you with the above options in case you are not in. If you are unable to do this we are unfortunately not able to provide these options. This information is provided by Parcel Force and so any queries regarding this should be directed to them using the contact details and tracking numbers in the email confirmation.

FREE Next Day Delivery on all orders over £50.
£5.99 for orders under £50 (no minimum order).

We deliver to the UK mainland only. We do not deliver to the Isles of Scilly, Northern Ireland or any offshore Scottish Islands. We also do not deliver to PO Boxes.

Next Day Delivery (weekdays only)

The deadline for dispatching orders to be delivered the next working day is 2pm, UK time. Next Day Delivery purchased as part of orders placed after 2pm will be dispatched the following working day.

Please note that the following postcodes may also be subject to additional surcharges and longer delivery times. In this instance we will call you to inform you of such.

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE.

Same Day Delivery (London Only) - £12.50

Weekdays within London only (available postcodes):  

North East South West
N1 to N22 E1 to E18 SE1 to SE28 W1 to W14
NW1 to NW11 EC1 to EC4 SW1 to SW20 WC1 to WC2

 

Same Day weekday Delivery choose either before 6pm or after 6pm (delivery between 6pm-10pm).

Our Same Day Delivery charge is £12.50 regardless of the value of your order, provided that the Goods are delivered to a single recipient at a single Delivery Address.

The deadline for dispatching orders to be delivered the same working day is 2pm, UK time. Same Day Delivery purchased as part of orders placed after 2pm will be dispatched the following working day.

We take our social responsibilities very seriously and as such deliveries must be received by persons over the age of 18. If the recipient appears under the age of 25 an approved form of identification must be produced at the time of delivery. Failure to produce such identification will result in non-delivery and the cost of delivery will not be refundable. Approved forms of identification include a valid passport, photo-card driving licence or legally approved ‘Pass’ cards as dictated by UK law.

Late delivery does not constitute a breach of contract by the seller and no claim can be made by, or on behalf of, the buyer, whatever the cause. Perfect Cellar Ltd cannot be held responsible if a delivery is not possible due to an incorrect address. It is the responsibility of the recipient to verify the contents of the delivery and inform Perfect Cellar Ltd of any concerns by means of letter or telephone within 24 hours of receiving the package.

Any other delivery queries should be directed to our Customer Service team on 0203 131 0012.

 What do our customers think?

"Website was easy to use and my bottle was delivered really quickly. Would highly recommend." Alice, Kings Langley, 02/02/2016.

"Very happy with my purchase from Perfect Cellar prompt delivery ,and will certainly purchase again." Marion, Herts, 31/01/2016.

"Excellent wine and service, definitely use you again." Sheila, Wakefield, 05/01/2016.

"Service and champagne were excellent." Carole, Walton on Thames, 04/01/2016.

"My order was delivered promptly and I was delighted with the price." Dawn, Truro, 02/01/2016.

"Very competitive pricing, expertly packed, and available to collect from local shop on the day promised." Keith, Barton upon Humber, 02/01/2016.

"Great price and very quick delivery!" Steve, Sutton, 31/12/2015.

"Many thanks for the excellent service and great prices, I have already recommended you to friends." Margaret, Irby in the Marsh, 31/12/2015.

"I would just like to say it was a pleasure to purchase my wine and champagne from, a first class service from ordering through to delivery, thank you!" Alan, Clacton-On-Sea, 23/12/2015.

"Fantastic service, great prices great Champagne. I have told all my friends about the site!" Kathleen, Liverpool, 05/12/2015.

"Very good customer service. This was a birthday gift to my champagne loving brother in law, he lives in a rural village in Kent & it arrived safely & on time. I shall definitely recommend this company to my friends & shall use them again." Mishel, Ipswich, 01/12/2015.

"The best company i have dealt with recently did what they said they would...the wine is very good and great value." Richard, Huddersfield, 25/11/2015.